You may be a SME and not know it. SME stands for Small and Medium Enterprises. Basically, if you are a small business or merchant, you are probably considered a SME. By now, I hope if you are in business, you have built a website. It could be that your website is in...
Customers have all the power these days. Your competitors are a quick Internet search away, and websites provide public forums to file complaints, valid or not. Consider customer service as a marketing tool. Shed light on positive reviews, and use positive feedback to...